“I wanted to personally take a moment to express my most sincere thanks to Thermals team for helping us successfully plan, launch and implement our sales strategy here in upstate NY. I can say without hesitation that if it weren’t for Thermal Windows Inc. having faith in us and our business plan we would not be experiencing the kind of growth we are today. Thermals dedication to our success is evident and paramount, always going above and beyond the call of duty. The sales team that Thermal Windows and Doors has assembled for in the field is second to none. Our rep one time made the decision to drive here from Ohio literary on a moment’s notice, 6 hours to help us with a “difficult” customer and then stood behind us to make it right for us both.”
– Scott Spencer
Owner of Total Home Solutions
“Thermal Windows Inc. has been Minnesota Rusco’s exclusive window manufacture since 1979. Over the years we have had many opportunities to consider other window manufactures. From time to time, we seriously compared other products in the marketplace and have toured more factories than I care to mention. Suffice to say we have become experts on other window products available, how they are designed and manufactured and I am very confident that Thermal Windows Inc. makes the very best products available. And, just as important, they’re competitively priced!
Despite market and business challenges Thermal Windows has remained committed to serving their dealer base like old-fashioned companies used to. That is a testament to whom they hire and how they hire …. always looking for the best in the business.”
– Jay Deems
Owner / Minnesota Rusco Inc.
“We have been carrying Thermal Windows & Doors products for over 35 years. In that time, we have built a very strong and mutually beneficial relation ship with them. Customer satisfaction is our priority and Thermal has always shared that philosophy with us.
We are approached several times per year to look at other window manufacturers and have actually taken the time to see what the market has to offer . Each time, we conclude that no other manufacturer can offer both the quality we demand as well as the customer service we have come to expect.
As the market continues to change, we will always be faced with new challenges. Thermal is very approachable and willing to listen to suggestions and work with its dealers to find solutions for these challenges.
In conclusion, I am very committed to continuing our relationship with Thermal. I am very impressed with their new management team and look forward to growing with them . If at any time you would be interested in discussing this further, please do not hesitate to contact me directly.”
– Chris Vuko
President, Excel Windows